Digital Experience Analytics
Session replay, heatmaps, frustration detection, and performance monitoring — for the enterprise applications your teams work in, captured without manual tagging and anonymized at source.
See the experience, not just the outcome
The "did" behind every metric — reconstructed at the screen and field level.
Session replay
Reconstruct exactly how a case was worked — every screen, with handling time, page load, app switches, and clicks. Jump straight to the moments of friction; link a session from any chart or funnel step.
Heatmaps & element impact
See where attention and effort concentrate at the field and screen level. A high re-edit rate on a field is element-level friction — and a precise automation candidate.
Frustration & struggle detection
Rage clicks, dead clicks, swivel-chair, hesitation, and re-entry — scored and surfaced so the worst sessions rise to the top automatically.
Performance monitoring
Page load, server, and wait time captured per screen and correlated with behavior, so you can tell slow software apart from hard work.
From a metric to the exact session
Experience analytics aren't a separate silo. A funnel drop, an anomaly, or a friction spike is one click from the underlying sessions — so a number on a dashboard becomes a watchable, explainable story your team can act on.
Privacy-first by design
No screen scraping of sensitive content. Personally identifiable data is masked at the point of capture, with field-level controls and consent management — built for regulated, enterprise environments.
Watch how the work actually happens
See session replay, heatmaps, and frustration signals on one of your own workflows.