Financial & Economic Crime Optimization
Challenge
8,000 financial crime analysts across KYC, Transaction Monitoring, payments and other key financial crime functions had varying levels of productivity. No visibility into analyst actions across platforms limited ability to reduce average handling time and identify automation opportunities.
Solution
Domain-wide deployment focused on improving productivity of 8,000 financial crime analysts. AI Platform identified 250,000 hours of annual savings by generating data to automate manual tasks. Deployed across KYC, Transaction Monitoring and Payments to identify automation points and validate genAI use cases.
Outcome
250,000 hours of annual savings identified across financial crime operations. €5M+ in technology and people cost savings identified with potential for more through continuous improvement loop.
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