New alliance will enable Application Success by helping clients increase productivity and maximize ROI on their application investments.
August 13, 2020 (Redwood City, Calif) – Pyze, the leader in Digital Transformation Analytics, today announced a technology partnership with Pegasystems Inc., the software company empowering customer engagement at the world’s leading enterprises. As part of the Pega Independent Software Vendor (ISV) Partner Program, Pyze enables Application Success by helping enterprises measure and enhance Pega application user productivity and adoption, maximize ROI, and identify optimization requirements for digital business services.
As a Pega ISV Partner, Pyze will deliver clients deep cross-platform, low-code analytics, and data intelligence for mobile, web, and chat applications to increase application productivity, adoption, and ROI for their Pega applications. Integrated user-behavior analysis, custom business metrics, and business process workflow tracking quantify the business impact of each application at a user, segment, and aggregate level.
The joint offering integrates Pyze Enterprise Application Analytics capabilities with Pega InfinityTM– Pega’s digital transformation software suite that unifies customer engagement and intelligent automation software – to help clients and partners accelerate application delivery and measure usage and business impact across channels. Additional value to Pega clients include the ability to:
- Optimize existing business processes and introduce new features to maximize user productivity
- Automate user engagement and feedback journeys to increase user adoption and respond to user actions
- Make application portfolio resource allocation decisions based on usage and business results
“Organizations are embracing the Pega Infinity suite of digital transformation solutions to modernize existing applications and deploy new business solutions,” said Prabhjot Singh, CEO at Pyze. “Pyze, as the leader in Digital Transformation Analytics, offers a natural complement with our joint integrated offering to provide visibility to improve the usage and business impact of applications. With Pyze, Pega clients can enhance their existing monitoring features, optimize the execution of workflows and business processes, and implement a continuous improvement development strategy that delivers better applications with each release.”
“As a valued member of our ISV partner ecosystem, Pyze will help Pega clients gain even deeper analytics capabilities to further optimize their Pega applications,” said Rupen Shah, VP, ISV alliances & strategy, Pegasystems. “With complementary visibility into application usage, clients can further optimize their Pega investments throughout their digital transformation journeys.”
Pyze is the leading digital transformation analytics and engagement platform to maximize enterprise application adoption, productivity, and business results through integrated low-code usage analytics and automated messaging. Pyze enables continuous improvement across multi-screen product journeys by providing a data-driven approach to maximize ROI and business impact of application investments.
Pega is the leader in cloud software for customer engagement and operational excellence. The world’s most recognized and successful brands rely on Pega’s AI-powered software to optimize every customer interaction on any channel while ensuring their brand promises are kept. Pega’s low-code application development platform allows enterprises to quickly build and evolve apps to meet their customer and employee needs and drive digital transformation on a global scale. For more than 35 years, Pega has enabled higher customer satisfaction, lower costs, and increased customer lifetime value.
Pyze Public Relations