Pyze ensures the success of our Appian projects by providing visibility into user behavior, error reporting, and workflow analysis so we can optimize applications to increase adoption and user productivity”
-Hemant Ramnani, Senior Vice President, Persistent Systems
Understand Case Management Business Impact Across Mobile, Web, and Chat Applications
Appian makes it easy to build robust cross-platform applications that automate key business processes. Pyze helps quantify the ROI and Business Impact of investments across web and mobile projects. Thousands of Enterprises leverage Pyze dashboards in order to compile high level KPIs across the organization or conduct indepth reporting on each business application developed.
Optimize Case Workflows to Boost User Productivity
Build more engaging applications, sunset unproductive apps, and determine which business services need mobile enablement by understanding how users engage with Applications. Pyze helps identify how users are engaging with each feature of the application, which screens are utilized, where users spend their time. Get the aggregate and detailed data needed to iterate on application design and rollout for the best application possible.
Understand Workflow Execution to Optimize Business Processes
Pyze shines a flashlight on each step of a Business Process to maximize transaction completion. Understand how many users complete each step of a workflow, how much time they spend on each step, and get a deeper understanding of why users abandon workflows before completion. Why are users dropping off at step 3 of a 4 step process? Are there training or education opportunities for certain users? Or does the Business Process require optimization on a particular form factor? Pyze answers these answers and more with just a few clicks.
Easy Integration – Get Started with a Line of Code
Pyze has developed an easy to integrate offering for Appian that works seamlessly across Web and Mobile applications. Get started with a simple line of code and add business events monitoring, in-app messaging, push notifications and more with a snap. Learn more at our Developer Center.
Analyze User Behavior Across the Entire Population, Specific Segments, or a User
Pyze integrates HR and CRM data with User activity monitoring to track user behavior down to an individual user. Segment Users based on location, title, role, subscription level, or pretty much any data point in conjunction with their application behavior. And don’t worry about User Privacy, Pyze is fully GDPR compliant and we don’t capture any unnecessary PII information. Be confident that your data is secure.
Integrated Automated Messaging
Reach users at the right moment for successful onboarding, new feature announcements, get feedback or simply to help users get unstuck. Notifications and messages can be scheduled or automated to respond to user behavior across channels spanning in-app messaging, push notifications, email and more. Learn more at our Developer Center.